Shipping & Return Policy

Shipping Policy

At SimplyHarbor, we are committed to providing a smooth and reliable shopping experience.

Processing Time

Orders are typically processed within 1-3 business days after payment confirmation.

Once your order has been shipped, you will receive a confirmation email with tracking information when available.

Delivery Time

Estimated delivery times may vary depending on your location and product availability.

Typical delivery estimates:

• United States: 7-15 business days

• Canada: 10-20 business days

• United Kingdom: 7-15 business days

• Australia & New Zealand: 10-20 business days

Please note that delivery times may be affected by holidays, customs processing, or unexpected carrier delays.

Order Tracking

Once your order has shipped, you can track your package using the tracking information provided in your shipping confirmation email.

If you have any questions about your order, please contact our support team.

Return Policy

Your satisfaction is important to us.

If you are not completely satisfied with your purchase, we are happy to help.

Return Window

You may request a return within 30 days of receiving your order.

To be eligible for a return:

• The item must be unused and in its original condition

• The item must include original packaging when applicable

• Proof of purchase is required

How To Request A Return

Please contact our customer support team with:

• Your order number

• The reason for your return

• Photos or details of the product if applicable

Our team will review your request and provide the next steps.

Refunds

Once your return is received and inspected, we will notify you regarding your refund status.

Approved refunds will be issued to your original payment method.

Please note that processing times may vary depending on your bank or payment provider.

Damaged Or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us as soon as possible.

We will review the issue and work with you to provide a suitable solution.

Contact Us

If you have any questions about your order or our policies, please contact us.

SimplyHarbor Customer Support

We are always happy to help.